Role: Leisure Club Team Lead
Location: South Manchester / Cheshire commutable
Salary: Up to £28,000 per anum
We are recruiting a Leisure Team Lead for a fantastic 4-star hotel to help lead their spa, gym and pool department. We are looking for an experienced candidate who has min 2 years in similar role and proven ability to manage, lead and inspire a team.
The role:
- Manage the day to day of the health and fitness facilities and deputise for the Spa Manager when needed
- Build relations with guests and members, recommend activities or opportunities to support spa treatments and membership teams whenever possible
- Communicate with internal departments to ensure a smooth experience for guests when visiting the Spa and fitness facilities
- Be the point of contact for any guest and member issues and enquiries, problem solving and managing guest expectations.
- Maximise the sales of the Spa area by continually looking for opportunities and ways to improve sales
- Maintain a safe environment in the gym, pool area and across the whole spa
The Candidate we are looking for
· Experience working in spa / health & fitness facility is highly desirable
· Supervisory / team leadership experience is essential
· Excellent customer service and communication skills
· A Passion for health and fitness is essential
· Strong organisation, multi-tasking skills and a proactive attitude is desirable
Perks & Benefits
- 28 days annual leave
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- Tips paid monthly
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Generous employee discounts on food, beverage & accommodation in our beautiful properties across the country
- Life assurance and pension scheme
- Bespoke training programmes available
Please note Hesketh James is acting as the recruitment agency for this role.
Only candidates with relevant experience will be contacted due to high volume of applications.