Reservation Agent

Hospitality
Permanent
£23,000 per annum
Alderley Edge
Cheshire
United Kingdom

Reservations Agent – Luxury Hotel Group ** Hybrid Role **

Location: Alderley Edge

Salary: £23,000 per annum

This is a hybrid role is based on a 37.5 hour week (Monday to Friday). 3 days from the office and 2 from home.

Hesketh James are currently looking to recruit a Reservations Agent to join the team for an exciting luxury hotel group based in the Alderley Edge area.

As a Reservations Agent you will be driving sales in a small revenue and reservations team managing and processing reservations for 6 operations/properties across the UK. You will have previous reservations experience; an excellent telephone manner and will arrange reservations for guests as well as taking general enquiries for both corporate and leisure clients. Experience of using online/booking systems and some revenue knowledge would be advantageous.

The successful applicant is likely to have experience in the hotel/travel industry, possibly as a Reservations/Groups Coordinator/ Receptionist or at a level where they have influenced rate and occupancy.

To succeed in this role, the ideal candidate will be able to demonstrate:

  • Excellent relationship building skills
  • Computer literacy with an understanding of databases
  • Ability to work to deadlines
  • Ability to work well in a busy and demanding environment
  • Outstanding customer service behaviour
  • Clear verbal and written communication skills
  • Numeracy Team working Flexibility and willingness to adapt to the needs of the business
  • Ability to Prioritize work load
  • Attention to detail

Can't find the job you're looking for, send us your info and we will review your options?

(Permitted file size is 5Mb and file types are: doc, docx, txt, pdf, rtf, xls)

Please complete the form below, for your privacy no data from this form is stored in this website, save that needed for sent you job alerts, or talent alerts. [view privacy policy]

Attach CV*