🍽️Events Operations Manager
📍Location: Leeds, West Yorkshire
We are looking for a fantastic Events Operations Manager to join an esteemed catering company with a rich history and a diverse portfolio of venues, including prestigious sporting, entertainment, and cultural locations, and be accountable for delivering operational excellence across their venues.
** Please note due to the nature of this job a car driver will be required for this role **
What’s in it for you:
- A competitive salary.
- Annual bonus.
- 33 days’ holiday.
- Company life assurance scheme.
- Company Pension.
- Health benefits - Claim back your money for dental, optical and physio costs.
- Fantastic opportunities to progress within a one of the largest event catering companies in the world.
The Role:
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Collaborate with the management team to ensure smooth day-to-day operations, exceptional customer service, and ongoing performance reviews of event businesses.
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Lead and mentor Heads of F&B to foster their professional development, ensuring their alignment with company objectives.
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Drive operational excellence across all events, including maintaining food and beverage GPs, labour cost percentages, and stockholding within set targets.
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Maintain high standards of Health and Safety and Food Safety, working closely with the Health & Safety Manager and company Environmental Health Officer to provide direction and support.
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Cultivate and maintain strong client relationships to ensure customer satisfaction and repeat business.
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Support the management team by actively participating in key events and operations as required, as well as assisting in delivering and mobilizing projects within set timelines.
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Implement and enforce SOP's to optimise business operations and ensure consistency of service.
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Collaborate with the Head of Outside Catering and the culinary team on menu development initiatives, contributing insights and expertise to enhance offerings.
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Facilitate the adherence of stock procedures by all team members, ensuring efficient inventory management.
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Fulfill any additional duties as assigned by the Head of Outside Catering, demonstrating flexibility and adaptability in meeting evolving business needs.
This is a varied role involving operations, logistics, planning and administration. It is a great opportunity for anyone who is passionate about delivering operational excellence.
The desirable candidate will have:
- Ideally a minimum of 3 years’ experience of multi venue F&B or event catering management.
- Fantastic leadership skills and a proactive, can-do attitude.
- Excellent attention to detail. Engaging, flexible and friendly in manner.
- Good knowledge of budgeting and cost control.
- Works well under pressure and to deadlines.
- Excellent communicator.
- Strong IT and business systems literacy skills.
- Ability to remain calm during periods of high volume or unusual events, whilst remaining driven to complete your tasks.
If you feel you have the experience required, then please send your CV. For other opportunities please see our website www.heskethjames.co.uk
We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background.
Please note: We are expecting a high number of applications for this role and will be in touch with successful candidates within 72 hours of your application. Should you not hear from us within this period, we regret that you have not been shortlisted on this occasion