My client is a well-respected company with a reputation for developing high end workspace.
A forward-thinking company who are excellent at creating modern venues and who are always ahead of their game taking inspiration from the most up and coming venues and who are committed to providing the best in customer service for their prestigious clients.
Hesketh James is currently recruiting a MULTI SITE BUILDING HOST/RECEPTIONIST to work across three buildings based in the heart of Manchester city centre. The buildings are home to both fledgling and more mature businesses, providing a dynamic and inspirational workspace.
The ideal candidate will be an outgoing, customer-focused receptionist as well as a great host and someone who is a great brand ambassador and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal.
Responsibilities:
Host duties - Meeting and greeting visitors at the door as they enter the building. Provide show rounds for potential members and guests. Accurately recording calls and visits, ensuring messages are relayed in a timely manner. Driving the Guest Services offering. Accountable for driving customer experience and becoming first point of contact for members and visitors within the building. Answering telephones, taking messages etc
What are we looking for:
The following backgrounds will be considered:
Previous front of house experience as a host/receptionist within a restaurant, bar or hotel committed to providing the highest standards of customer service. We would also consider candidates who have worked in customer service for an airline. Previous experience as a receptionist/host within a serviced office, service apartment or co-working space Previous experience as a receptionist/host within media/film studios or something similar.
Experience/Skills Required:
An excellent host and ambassador for the company Previous supervisory experience Well presented at all times with a great front of house presence. A strong communicator with the ability to communicate at all levels. The ability to build up a good rapport and strong relationships with regular tenants and visitors alike. Great telephone answering skills. IT Literate
Rewards:
Not only will you get to work Monday to Friday daytime hours for an award-winning business, but you will also receive an excellent salary of £28,000 per annum and a range of company benefits and future progression.
To apply for this vacancy, please forward your CV, ideally in word format. If this vacancy isn’t quite what you are looking for, please visit our website for further opportunities.