Spa & Leisure Manager
Location: Bristol
Salary: Up to £37k + Incentives + Benefits
We are delighted to be recruiting for an exceptional Spa & Leisure Manager to join a stunning high quality hotel in the Bristol area. This is a fantastic opportunity for an experienced Spa management professional with strong leadership skills and commercial awareness to oversee both Spa Treatments and Leisure facilities within a high-quality hospitality environment.
The Role
As Spa & Leisure Manager, you will lead, inspire and develop the Spa Treatments and Leisure teams, creating a professional, passionate and guest-focused environment across the Spa, Gym and Pool facilities. You will ensure the highest standards of service, safety and operational excellence, while driving revenue growth and enhancing the Spa’s market presence.
You will be fully responsible for overseeing:
The Spa Treatments department The Gym and fitness offering The Swimming Pool and wet leisure areas All internal Spa & Leisure teams
Key Responsibilities
Supporting, leading and motivating the Spa and Leisure teams, fostering a professional and positive culture Maintaining all health, beauty and leisure operational standards within the Spa, Gym and Pool areas
Ensuring full compliance with health & safety procedures and industry regulations
Driving revenue growth through effective sales strategies, promotions and upselling opportunities
Developing and implementing spa marketing initiatives in collaboration with the hotel’s sales and marketing team
Creating packages, seasonal promotions and membership campaigns to increase footfall and retention
Monitoring KPIs, budgets and performance metrics to maximise profitability
Tracking attendance and reviewing timetables, schedule adjustments to meet client demand
Liaising with internal departments to ensure seamless integration of the Spa & Leisure facilities within the wider hotel
Managing guest enquiries, concerns and complaints with professionalism and efficiency
Managing staffing levels, rotas, recruitment, training and ongoing development across Spa & Leisure teams
About You
We are seeking a commercially minded leader with a warm and approachable personality who can build strong relationships with both guests and team members.
You will have:
Solid experience in Spa Treatments and Leisure management
Proven experience driving sales and achieving revenue targets
Experience contributing to marketing initiatives and promotional planning
A genuine passion for health, beauty and wellness
Strong communication, organisational and leadership skills A proactive, hands-on approach with high operational standards
Company Benefits
Competitive salary £34k - £37k (negotiable depending on experience)
28 days annual leave (rising to 33 days after 5 years)
Health cash plan Generous employee discounts
Life assurance
Bespoke training programmes and an Engaging and supportive working environment
If you are a passionate and commercially driven Spa & Leisure professional ready to take ownership of a beautiful 4-star hotel’s wellness offering, we would love to hear from you.
Hesketh James are acting as the Recruitment consultant for this role.
Please note: only candidates with the desired experience will be contacted due to volume of applications received.